Our Location

First Floor, GUO Plaza. Utako Abuja

Returns Eligibility

Customers may return the product within 2 days (48 hours) from the date of purchase.

To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

Proof of purchase (receipt or invoice) must be provided for the return to be processed.

Non-Returnable Items

Custom-made or special-order products.

Products that have been installed or show signs of use.

Damaged products due to mishandling by the customer.

Refunds

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

If approved, a refund will be processed, and the amount will be credited to your original method of payment within 10 working days.

Shipping Costs

Customers are responsible for covering shipping costs for returning the product.

Original shipping fees are non-refundable unless the return is due to an error on our part or a defective product.

Warranty

Defective or malfunctioning products covered under warranty may be eligible for replacement or repair. Please refer to our warranty policy for more details.

Exchange

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer service.

Contact Information

For questions regarding returns, refunds, or exchanges, please contact our customer service at 09077673531; 08035825400